About Us


Experience & Trust Built on 35 Years of Expertise


Led by Thomas Joseph, OpXcellence specializes in data-driven consulting to help organizations achieve operational excellence.

OpXcellence is dedicated to guiding businesses toward precision-driven decision-making and efficiency. With expertise in benchmarking, financial modeling, risk analysis, and Lean process optimization, we bring tailored solutions to meet the unique needs of every client. Thomas Joseph, a recognized leader in lab analytics and Lean processes, has over 17 years of experience helping institutions thrive. 


About Us

Our Services


Specialized Consulting Services Tailored to Your Business

Our Stats


Why Businesses Choose OpXcellence


Satisfied Costumers


Real Results From Trusted Clients


  • Stanford University Medical Center engaged Mr. Joseph for several projects. One was to improve the workflow of our preanalytical department. This department was not working well, resulting in excessive turnaround times for critical testing, including from the emergency department. Mr. Joseph designed and trained staff on a new process resulting in dramatic improvements: a 55% decrease in turnaround times and a 70% decrease in outliers. In another, Mr. Joseph performed a comprehensive analysis of our outreach program profitability which informed our CFO and lead to an important strategic decision. Based on my experience with Tom, I highly recommend Mr. Joseph for his financial and process improvement expertise.
    James L. Zendher, MD
    Professor of Pathology and Medicine (Hematology)
  • The best decisions I made involved engaging Tom Joseph for a comprehensive market opportunity assessment that led to new business growth, and returning him for analytics to optimize workflow, quality, and staff deployment.
    John Waugh
    System Vice President, Henry Ford Health System, Detroit, Michigan
  • I have a tremendous amount of faith in Mr. Joseph’s work. He is detailed, thorough, and precise. He has unparalleled experience in health system benchmarking and has great expertise in advanced financial modeling, including Risk Analysis with Monte Carlo simulation. He is widely respected in the industry for his expertise in laboratory operations and process improvement.
    Jessica Lowman, MBA, MT(ASCP)
    Sr. Program Manager, Visiun, Inc.
  • Tom has the perfect combination of clinical laboratory experience, financial expertise, and lean process background that makes for an unrivaled consultant to optimize lab operations.  I have seen him quickly point out significant opportunities at countless labs. He would be at the top of my list of people to call if I was looking to improve the operations of my lab.
    Denis Burke
    General Manager, Labcorp